Terms & Conditions

We started Zenovela with a simple belief: everyone deserves to feel their best — body, mind, and spirit.

📅 Last Updated: January 1, 2026

By accessing or using the Zenovela website (zenovela.com) and placing orders with us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the Zenovela website and all related services. By using our website, you confirm that you are at least 18 years of age and have the legal authority to enter into this agreement.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use this website and make purchases.

3. Products and Services

Zenovela offers wellness and health-related products. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice

4. Health Disclaimer

The information provided on this website is for informational purposes only and is not intended as medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using any dietary supplement or wellness product.

5. Pricing and Payments

  • All prices displayed on our website are listed in USD unless otherwise stated.
  • We reserve the right to modify prices at any time without notice. Payment must be received before an order is processed and shipped.

6. Order Acceptance

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

7. Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.

Zenovela is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

8. Returns and Refunds

Please review our Refund Policy for detailed information regarding returns, exchanges, and refunds.

9. Intellectual Property

All content on this website, including logos, text, graphics, images, product descriptions, and website design, is the property of Zenovela and may not be copied, reproduced, or distributed without written permission.

10. Prohibited Uses

You may not use our website:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To transmit malicious code or harmful software
  • To interfere with the security or functionality of the website

11. Limitation of Liability

To the maximum extent permitted by law, Zenovela shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless Zenovela, its affiliates, employees, and partners from any claims, liabilities, damages, and expenses arising from your use of the website.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party website.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on this website.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Zenovela
Email: hello@zenovela.com
Website: zenovela.com