Privacy Policy

We started Zenovela with a simple belief: everyone deserves to feel their best — body, mind, and spirit.

📅 Last Updated: January 1, 2026

At Zenovela, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information

Device Information

  • IP Address
  • Browser Type
  • Device Information
  • Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and shipping notifications
  • Prevent fraud and unauthorized transactions
  • Send promotional emails (only if you opt-in)

3. Cookies

Zenovela uses cookies and similar technologies to improve your browsing experience and analyze website traffic.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers, including:

  • Payment processors
  • Shipping partners
  • Marketing and analytics providers
  • Website hosting and technical service providers

These providers only receive information necessary to perform their services.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

6. Marketing Communications

If you subscribe to our newsletter, you may receive promotional emails from Zenovela.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain data processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

9. Children's Privacy

Zenovela does not knowingly collect personal information from individuals under the age of 13.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Zenovela

Email: support@zenovela.com
Website: zenovela.com